Cancellation & Return Policy

Success is the brand that puts the customers first and hence we are committed  to make you feel absolutely at ease  while you are indulging in a grand shopping spree at http://www.successonline.co.in. We are also providing you the option to cancel an order or return the item if you are not satisfied with the buy after the delivery.  The return policy is easy, effective and free . We arrange for the pickup of the items you wish to return  and you won’t have to bear the courier charges for the same.  At Success,  we strive to ensure you with utmost satisfaction  in everything right from the  merchandise you have ordered to every service we offer to you.

At http://www.successonline.co.in  we offer transparent cancellation and return policy  and therefore if any of our esteemed client is not entirely gratified with the purchase  then they can  cancel the order or return the item. It is unlikely  that when you have ordered  an item from our site , it will reach you in a defective or damaged condition . Still, after delivery if you find that the merchandise delivered is somehow different from what you have expected it to be  then you may return it without any doubt  and  can get the refund or else you can even exchange it for another item of same or higher value.

The cancellation and  return procedure go like this,

Contact us through our website with the order ID, details of the product  and the reason for cancellation and return. Our customer care executives will get back to  you ASAP and will arrange for a pick up of the merchandise . You will get a notification from our end through mail or call and then confirm your availability  for the pick up of the item by our team. On pickup, you will get a receipt, keep it with you  until you get further confirmation from our end about the receipt of the consignment.

Please retain a copy of the  sales invoice for future references as the original invoice needs to be provided along with the return merchandise to the pickup team. Once the return or exchange request will be processed the original invoice will be sent to you via courier.

After the  return item  and the sales invoice reach us  the  purchase and the condition of the product will be verified  and then the exchange or refund will be processed .   If the purchase is made using debit or credit card then the refund will be made to the account directly. We won’t be liable  for any delay at the bank’s end. 

In case you are looking for an exchange  please indicate the replacement item properly  to  the customar care executive.  He/she will check the availability of the stock and will confirm you whether the exchange is possible or not.

if you have any queries or concerns about our cancellation and  return policy, contact us now.

Our Credentials:

Address: 29/1, Kalabagan Lane,

                 Lemon Fresh,

                 Block 2, 1st Floor,

                Howrah - 711104

Website: successonline.co.in

Phone No: +91 33 2677 9943/4/5

E mail: agwanifashions@vsnl.net

Top